Tag: Employees

                YAKIMA, Wash. – Staffing shortages have finally “leveled out” at Howard’s Medical Supply, thanks to the provider’s remote – really remote – employees, says CEO Erik Mickelson.  After using an outside staffing company for a few years, Mickelson launched Offsite Team Inc. in the Philippines in 2021 to handle the clerical side of the business for Howard’s.  “We...

YARMOUTH, Maine – HME providers say difficulties hiring – and keeping – employees is hurting business and forcing them to get creative.  Provider George Kucka says it’s like “pulling teeth” to get people to even show up for interviews, let alone show up once they are hired.  “We’re under capacity,” said Kucka, president of Fairmeadows Home Health in Schererville, Ind. “People get prescriptions for PAP, but don’t have...

Q. How can I be an authentic ally in the workplace?  A. We’ve already established the importance of building a diverse, equitable and inclusive (DEI) business. Ensuring you communicate effectively about DEI is the next step—and that starts with authenticity.   Authentic allyship occurs when your goal is to transfer the benefits of privilege to those who lack it. For example, your business may answer a request for volunteers or funds to assist a local nonprofit working...

BRENTWOOD, Tenn. – Numotion has adopted three strategic pillars to improve diversity and inclusivity at the company, following an initial panel discussion shortly after the death of George Floyd last year that was “eye opening.”  Numotion’s goals: raise dialogue, increase awareness and facilitate change, says Adam Holton, chief human resources officer.  “It was really eye opening for all our employees to hear firsthand the level...

When it comes to attracting and retaining employees, companies are creating a place people want to work, rather than simply collect a paycheck, they say.“Our focus is on creating work-life balance,” said Marshall Staton, human resources director at Asheville, N.C.-based Aeroflow Healthcare. “I think there's a lot of things companies do that often feel right, but at the end of the day, don't make much difference in people's lives.”With that in mind, Aeroflow, which is heavily...

A. Your employees are your greatest asset, but when it comes to cyber security, they are also your biggest threat. According to a recent study by McAfee, 43% of all company data loss or breaches are caused by employees and only half are accidental. How do we prevent such a catastrophe?  We secure the human! Last month, we focused on how to prepare your cyber security defense, and next month we will focus on your patients/customers. This month, we'll discuss four ways you can prevent a...

The late Charles Schultz believed that happiness is a warm puppy. At ActiveForever, happiness is an engaged employee. CEO Erika Feinberg told HME News TV how she keeps her “customer service counselors” happy.Have a planIt's important for any business leader to have a plan to ensure employees know what is expected of them, says Feinberg. “If they don't have the structure around them, it can really hurt their self esteem, hurt their ability to function,” she said. “They...

A company called Vovici announced today that it has been selected by The Scooter Store to "manage employee feedback efforts" (in layman's terms: Vovici's Web-based software will be used by The Scooter Store to create and administer its surveys). What's interesting: A Scooter Store official states in the release that, before using Vovici, the company had to "manually generate each of 225 reports separately." Two hundred and twenty five reports? Each year? According to the release, The...