Tag: Equipment Repairs

Q. How can I reduce the hassle of CPAP repairs after a unit becomes patient-owned?  A. With a short capped-rental period and an often-long course of therapy, repair of patient-owned CPAP devices is a frequent frustration for HME dealers. In the past, manufacturers regularly replaced warranty CPAPs instead of repairing them, but in today’s climate the practice is becoming less common. Here’s some advice for handling repairs...

Providers  often repair home medical equipment that they sell. But will they also repair HME sold by other providers? HME News found out.Our HME comes firstProvider Terry Luft will repair HME that users didn't buy at Harrisburg, Pa.-based Central Medical Equipment—but they'll have to wait in line.“Our obligation is to the person we sold the product to,” said Luft, owner.When competitiors go out of businessGaining repair customers from HME providers that have closed can...

OAK HARBOR, Ohio - When businesses in his area began selling home medical equipment—but not servicing it—Don Huffman revved up his repair skills and opened up shop.“All the little drug stores and Wal-Mart and Kmart were selling these items and there was no one to repair them,” said Huffman, who opened Medi-quip here in May. “They'd say, 'We don't fix them, you have to send them back to the company.' People would be without their equipment for weeks. I got back into business...