Tag: Gary Long
Optimize resupply with new paradigm
April 24, 2017Guest Commentary
I recently had an enlightening conversation with Bob, CEO of a mid-sized HME, about his CPAP resupply business. His cut-to-the-chase with me: “I don't want choices, I want recommendations! With payer cuts and NCB, I need complexity removed. I need guidance on how to improve my resupply business, or I'm going to have to just get out.”His comments speak to current realities: Resupply has become more complicated with more restrictive government rules. With more competition and options, patient...