Tag: MedCare Equipment Co.
Best practices: 'Surprise and delight' your employees
January 3, 2017Liz Beaulieu, Editor
ATLANTA - Despite the challenges in the HME industry, now is not the time to overlook best practices related to staffing, said a panel of top providers at Medtrade in November.
Mike Bailey said a key to his company's success is spending time not only on external customers but also internal customers.
“We're always asking ourselves, 'What do we do to surprise and delight (our employees)?'” said Bailey, CEO of Handi Medical Supply in St. Paul, Minn., one of four panelists...
