Tag: Repair

BOULDER, Colo. – Quality Biomedical has launched QTags, a QR code label that’s integrated with the company’s management platform QConnect, to help its provider customers better track equipment. “Customers often commented about the time required to generate RMAs, and their ability to accurately track the equipment they sent for service and received back after service” said Jim Worrell, chief commercial officer of Quality Biomedical. “We listened to those concerns...

WASHINGTON – Sen. Richard Blumenthal, D-Conn., sent a three-page letter to Vitor Rocha, the CEO of Philips North America, on Aug. 24, asking him to answer seven questions, including, when does Philips expect to have repaired or replaced all impacted devices?  Blumenthal writes that he has heard from constituents with concerns about the lack of information surrounding a recall of certain Philips CPAP devices and ventilators announced in June.  “The current situation is...

WASHINGTON – Industry stakeholders are pushing back on a CMS alert that, they say, makes it seem like patients can get CPAP devices and ventilators affected by a recent Philips recall replaced or repaired right away.  The alert states: “If you would like to replace or repair your equipment, the supplier you bought the equipment from is responsible for replacing or repairing rental equipment at no cost to you when the equipment is less than five years old. If the equipment is more...

SOMERSET, N.J. - Quality Medical Group, in its 20th year of business, wants to expand its business nationally with support from a new 25,000-square-foot home base here.The company, which services complex respiratory equipment like ventilators for a range of providers, including HME providers, also has support offices in Pennsylvania, Maryland and Delaware, and employs about 60 people.“We'd like to reach our depot business—when equipment comes in to our shop to be repaired/troubleshot—across...

BOULDER, Colo. - Quality Biomedical has completed an outside investment by Aeonic Partners, a New York-based private equity firm. It's the first institutional investor for Quality Biomedical, which provides integrated logistics, warehousing, service/repair, documentation management and other related services, all underpinned by its Q-Connect technology platform. Quality Biomedical will use the investment for “Phase 2 of its growth strategy,” which includes opening new service centers...

BOULDER, Colo. - Quality Biomedical has doubled the size of its service center here. The center, which specializes in repairing respiratory equipment, including vents, POCs and apnea monitors, has received business orders from Colorado, Wyoming, Nebraska, Nevada and California. “We knew this was an underserved area of the country when we opened our service center in Boulder last year,” said Jim Worrell, chief commercial officer, “but we did not expect to grow this fast.” In...

PORTLAND, Ore. - As a leading advocate of the repair industry, Matthew Macpherson, ATP, is pleased that tech training and certification had an even bigger presence at the International Seating Symposium this year. But ISS, March 20-22 in Pittsburgh, is only one of many pieces that Macpherson is trying to put in place to advance the tech profession. Macpherson, director of FIOS DME Repair Training and a member of the executive oversight board of directors of The DMERT Group, which certifies repair...

WATERLOO, Iowa - The Durable Medical Equipment Repair and Training (DMERT) Group has been launched as a new certification body for the DME and complex rehab technology industry. The DMERT Group is a nonprofit organization meant to establish training guidelines and provide proper certification for repair technicians. U.S. Rehab, VGM Education and FIOS Repair Training collaborated to develop online tech training courses that are DMERT Group certified. The courses are designed to help prepare techs...

BALL GROUND, Ga. - Caire, the manufacturer of the AirSep, Caire and SeQual brands of wearable, portable and stationary oxygen concentrators, has appointed Altra Service Professionals as the authorized service center for its customers in New Jersey and New England. Altra Service Professionals will perform both warranty and non-warranty service for Caire products from its facility in Berlin, Conn. “Altra has been performing non-warranty repairs of our products for many years and were a natural...

LARGO, Fla. - Quality Medical has rolled out a suite of programs called “Total Equipment Control (TEC)” that allows HME providers to outsource supply chain, warehousing, transportation, financing, engineering, and repair and service. The central element to TEC is a cloud-based inventory management application solution that's integrated with warehousing, transportation and third-party preventative maintenance and repair services. “Quality Medical's new high-value asset management...