Tag: Upstate Rehabilitation Products
Filling the void left by The Scooter Store
May 10, 2013Elizabeth Deprey
NEW BRAUNFELS, Texas - When The Scooter Store, the industry's largest provider of power mobility devices, is wounded, what does it mean for those providers left standing?
So far, it has meant more Scooter Store customers seeking them out for repairs. Since a layoff this spring that reduced staff at the company to 300 employees, customers are having trouble reaching a live person—so much so that the provider posted a do-it-yourself repair FAQ on its website in April.
“We've...