Tag: VGM Fulfillment

WATERLOO, Iowa – VGM Fulfillment, a licensed third-party logistics provider and wholesale distributor of medical devices, has built a Key Accounts Team to complement its existing sales team and, ultimately, better serve its customers.  Jonathan West, Shalini Douglas and Jenn Alpers comprise the new team and report to Scott Owen, senior vice president of key accounts for VGM Fulfillment, who transitioned from his previous role as senior vice president of contracting for VGM & Associates...

Q. What should I look for in a CPAP resupply order fulfillment partner?   A. In short, specialization. A partner specializing in CPAP resupply has a keen understanding of the importance of resupply to your bottom line. They know, when it comes to order fulfillment, technology, effective inventory management and speed, accuracy and reliability matter. Technology A tech-savvy partner makes it easy on you and your staff. Seamless integration with your billing, patient management and e-commerce...

Q. How do I evaluate my CPAP resupply program?  A. Have you ever wondered if your CPAP resupply program is meeting its full potential? To find out, you need to be willing to answer some tough questions.  Ask yourself, “How much business am I getting from new CPAP setups?” Say there are 1,000 sleep studies in your area and 85% of those tested qualify for treatment. How many do you get? If it isn’t many, why?   From there, start looking at what you do for referral...

Q. When it comes to CPAP resupply order fulfillment, is it better to outsource or do it yourself?   A. This is where a great partner really makes sense. I have been discussing and analyzing this question with trusted HME providers for nearly 20 years. I have found that, even before the pandemic, it was better to partner with a logistics company that specializes in getting these orders into the hands of patients than trying to do it alone.   Now in this new world, that fact becomes...

Toilet paper. As the pandemic loomed, people began reporting low or non-existent stock of toilet paper on store shelves. Who could have predicted that a toilet paper shortage would be an early sign of supply chain challenges? Challenges that are likely to last well into 2022, and maybe even beyond.    When it comes to supply chain challenges, the biggest issue is that there isn’t just one issue. Is it the ocean ports? Staffing shortages? Manufacturing constraints? Supply chains...

WATERLOO, Iowa – VGM Fulfillment, a division of VGM & Associates, will open an 180,000-square-foot warehouse in Shiremanstown, Pa., on Sept. 7 that will employ 40 people when it reaches full capacity. The company is opening the new location to expand its services to customers in the heavily populated northeastern corridor. “We are thrilled to be opening this new location in Pennsylvania to further our reach and support of our customers in this strategic location,” said Jeremy Stolz,...

WATERLOO, Iowa – VGM Fulfillment’s new CPAP Direct to Home Fulfillment Program drew interest from more than a dozen provider members in its first week in May. The program, which ships CPAP devices directly to patients on behalf of providers, is another step by VGM Fulfillment to free up providers to do what they do best: care for patients, says Jeremy Stolz, president. “We started to get more and more requests to do this during the pandemic, when things that were usually handed...

WATERLOO, Iowa - VGM Group has added a 78,000-square-foot warehouse in Phoenix to serve as a fulfillment center for processing and shipping CPAP supplies, along with other health care supplies, directly to patient homes. “We have a large customer base in the western United States,” said Jeremy Stolz, president of VGM Fulfillment. “Phoenix had exactly what we needed geographically, logistically and from a facility standpoint to support our business. We will be able to dynamically...

WATERLOO, Iowa - VGM Fulfillment has opened a resupply distribution center in Nashville, Tenn. The 40,000-square-foot warehouse is staffed with 22 existing employees who are familiar with CPAP resupply, according to a press release. “Expanding our operations to a logistics hub like Nashville allows us to route some of our resupply order volume to the new facility—ensuring that patients located in the southern and eastern United States will receive their orders even quicker, resulting...

WATERLOO, Iowa - VGM Fulfillment is always on the lookout for new ideas to grow its business—and sometimes they come from their provider customers.That was the case for the company's new compression stocking resupply program, which joins the company's existing CPAP resupply program, says Jeremy Stolz, president.“We're always searching for something that fits this business model and that can benefit from the value we create,” he said. “But this was something the Mayo Clinic...