Tag: Computers Unlimited

BILLINGS, Mont. – Computers Unlimited has released TIMS Patient Subscriptions, an application that allows HME providers to enroll their patients in a resupply subscription during initial intake. Key integration points for the application include easy patient auto enrollment, automated compliance checks (eligibility, utilization, documentation and authorizations), patient contact options (phone, email, text or IVR) and auto-generated qualified orders. Computers Unlimited expects 80% of resupply...

Between Zoom meetings, working remotely and virtual schooling, COVID-19 dramatically altered the way we connect with each other over the past year and in some respects, it forced people to utilize and better understand communications technology. It is emblematic of the adage “necessity is the mother of invention” – especially for HME providers toward business automation and interoperability. Information technology specialists are encouraged by signs of burgeoning connectivity...

BILLINGS, Mont. - Computers Unlimited will transition its annual Users Group Conference to a virtual event due to the ongoing COVID-10 pandemic. The event, which takes place in September, highlights enhancements to the mobile delivery application, advancements to existing TIMS applications, as well as new software modules. It also creates the opportunity for TIMS users to receive additional training, and for potential customers to view a variety of TIMS modules. Registration is open to users and...

For HME providers considering upgrades to their billing systems, it is important to know that today's automation technology allows for full integration of functions that span the administrative and operations continuum within the company. In essence, a new billing system goes well beyond revenue cycle transaction and into every essential part of the business. “It's an exciting time for HME providers as it relates to technology, and there are many integrations that are available,”...

BILLINGS, Mont. - Computers Unlimited, developers of TIMS Software, celebrates 40 years in business this year. The company was co-founded in 1978 by Dr. Mike Schraer and is now run by President David Schraer. It has three different software application divisions for three different industries: medical, industrial and audiology. CU got its start by servicing local industrial gas and welding companies, expanded its services to HME companies in the 1980s and to speech, language and pathology companies...

Everything in an HME business is connected, so having an IT system that gives providers a panoramic view of their operation makes more sense than having siloed systems designated for specific departments, automation proponents say. Given the advanced functionality of modern technology and the affordability of cloud computing, even the smallest companies can afford to have a multi-functional, enterprise-wide system. Automating functions across the board is a bona fide upgrade from the hybrid manual-electronic...

The revenue cycle is a complex process with many moving parts. Those “parts” are better known as people and processes, and they need to work harmoniously in order for your company to achieve bottom-line results. Here are three pitfalls to avoid as you manage your revenue cycle:Clicking the 'print' buttonThe average cost of every piece of printed paper is 2.47 cents (includes paper, toner, and the printer drum). Now, take any physical file on your desk and calculate the cost of that file....

A. Industry experts suggest that every team member have performance goals, engage in monthly feedback sessions with their team and manager, and receive incentives for performance improvements. If you have such a system in place, here are several business KPIs that will demonstrate a positive impact on your bottom line.Our CSRs meet or exceed their Patient Intake goalsWhen establishing goals, discuss ways to:·       Shorten the time an intake remains in a certain state·      ...

A. Too much inventory creates unneeded expenses and too little inventory means lost revenue. For many in our industry, inventory management is a necessary evil that isn't done well. From my experience, many businesses find it challenging because too many inventory management systems have been weakly bolted on to billing systems. This weakness causes insecurity for the CSRs who feel the need to verify inventory numbers themselves when answering inquiries. Also, warehouse personnel can't accurately...

A. Too often, I have seen providers rely on their own staff to transfer tribal knowledge using a mix of water-cooler talk or on-the-job training. The result is ill-informed personnel, costly mistakes, no documentation and reduced productivity. Technology can aid successful knowledge transfer with the effective use of deeply integrated rules engines. Well-maintained rules engines guide your CSRs through the intake process using narrow channels of choices based upon their sequential answers to detailed...